App not working

If the LENA app isn’t working as expected, a few quick steps can often resolve the issue. Try the options below to get back on track and complete your session.

Try these steps:

1. Close and reopen the app.
   Check for any available updates, then reopen the app.

2.  

   Restart your device.
   This can help if your device hasn’t been restarted recently.

3.  

   Still not working?
   Click “Submit Help Request to LENA” button below to report the issue and get support.