Some data is still not ready 8+ hours after devices were processed.
Most often the data is stuck on the dock due to interrupted, failed, or stalled uploading. Infrequently, data may be stuck in the analysis phase.
Check dock and devices for this classroom.
Check power
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If the dock is unplugged, plug it back in. Wait 5 minutes for it to connect to internet.
Check internet connection
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The network light is solid green when the dock is connected to internet.
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If the network light is a different color and/or flashing, follow dock troubleshooting instructions.
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Once connected to internet, data will upload.
Check devices
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Press button to wake devices. If a device does not wake, be sure it is fully seated in the dock, then press button on back of device.
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After a few seconds, any devices that are uploading and/or charging will show a zig-zag animation. Wait up to 30 minutes per device for the upload to complete. When all devices show "Ready" the dock has finished uploading all available data.
When will the report be ready?
Once your files are uploaded, they will be analyzed to generate your report. 
Analysis and report generation can take up to 8 hours.
In ideal circumstances, reports can be generated 2-4 hours after uploads complete, so feel free to check back sooner.
LENA cannot guarantee report availability less than 8 hours after uploads complete.