Assign a coach to each participating classroom group.
Each group needs a designated Coach, even if the person is already a Site Manager with access to the group. Coach names will be displayed on teacher certificates.
The Site Manager or Account Owner assigns coaches to groups.
How to add a Coach
- Open the Group from the Sites & Groups dashboard, and click the Group Staffing tab.
- Click Add Coach.
- Carefully enter the name. Include the email address if this is a brand new LENA user, then click Continue.
- Select existing user, or add a brand new user.
System finds existing user matching the name you input.
Select and continue.
No existing user matches found.
Add new user.
Note: If you know the user already exists, triple check the information to avoid creating a duplicate user!
- Confirm details and click Add Coach.
What happens next?
Email invitation to set up account
If the Coach is new to LENA Online, the system sends an email with a link to set a password. The password setup link is valid for one week. To request a new link after expiration, use Forgot Password procedures.
If the person already has LENA Online access for another site or group, no new email is sent.
Access
When logged in, this person will see all of their assigned Groups.
Managing Coach user details and account access
From the Account Overview screen, the Account Owner can:
- View all users in the account, plus their roles.
- View the list of sites and/or groups the user is connected to.
- Edit user name and email address.
- Inactivate or reactivate a user.
Important: An inactive user cannot log in at all. To remove access to a specific group while preserving access to others, please see How to Remove or Delete Unwanted Information.