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Report Alert: Hidden Recording(s)

Learn why LENA hides data, how to check hidden recordings, and what to do if you believe data was hidden in error

    Click to jump to topic:
    Why does LENA hide data?
    How can I check the hidden data?
    When is it ok to unhide data?
    How to unhide data

    Why does LENA hide data?

    LENA excludes data from reports when:
    • Any child has two recordings in a calendar week, for any reason. 
    • Recording date is before group was created. 
    • Recording is received after a group has been closed for two weeks or more.
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    These rules preserve the weekly feedback cycle. They remove bad data, such as accidental recordings or an attempt to "make up" a recording when a child was absent. They maintain accurate LENA Day counts and Session Prep instructions, and they avoid making changes to closed Group reports.

    How can I check the hidden data?

    If you believe good data may have been hidden, check the Recordings list for the impacted child(ren). 
    1. On the Group screen, click the Children tab.
    2. Click the name of a child whose data you suspect is hidden.
    3. Click the Recordings tab.
    4. Scan the list for hidden recordings in the current group.
    5. Compare the dates of hidden and reported recordings to understand why data is hidden, and whether it should be made visible.

    Unsure how to interpret the Recordings list? LENA Support can help. Send the group ID and a description of the problem.

    When is it ok to unhide these recordings?

     

    ⚠️ Do not unhide a "make up" recording from an absent child.

    Remind the teacher that the LENA Grow report reflects the language environment for  the children present on that day. A make up is not valid. The absent child can participate on the next scheduled LENA Day.

     
    There are three good reasons to unhide what LENA hid:
     
    1. Replacement LENA Day – whole classroom.
     
    The regularly scheduled LENA Day was atypical, and so the classroom re-recorded the next day to get a more representative report. The "do over" comes in second, and gets hidden. Your program will need to:
    1. Hide each child's recording from the atypical day to remove it from reports.
    2. Unhide each child's recording from the replacement day. 

      💡 To avoid this situation, hide the atypical day before processing the replacement day.

      2. Scheduling issue.

      Coach and teacher planned a second LENA Day and coaching session in the same week to accommodate a deadline, holiday, or staff vacation. More on schedule changes here. 

      ⚠️ Teacher must have a coaching session between the two LENA Days.

      Progress does not come from recording – it comes from reflecting on data, setting goals, and identifying strategies. 

      If coaching did not occur before the later LENA Day, do not unhide it.

      3. Wrong recordings were auto-hidden.

      In complicated situations, the rules may mistakenly hide actual LENA Days. Example scenarios where "good" data may be hidden and "bad" data displayed:
      • Child records on Tuesday with his classroom, but in LENA Online he is incorrectly assigned to a Thursday group. His Tuesday data shows for the Thursday group, so the Thursday data will be hidden.
      • Child "borrows" device from another classroom without reassigning...so her data goes to the other classroom. That other classroom's real day is later in the week, so it gets hidden.
      • A device contains two recordings: the actual LENA Day and a shorter accidental recording from the next morning. The shorter recording processes fastest and is mistakenly identified as the LENA Day. The actual LENA Day comes in later and is hidden.

      If you need assistance sorting out what happened, or moving recordings to the correct classroom, contact LENA Support with the group IDs and a description of the issue.

      How to unhide data so it displays on LENA reports

      If appropriate, the Account Owner can unhide each recording that belongs to real LENA Days and hide each accidental recording, using the toggle on each child's Recordings list screen. The reports will update in 10-15 minutes.