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Report Alert: Hidden Recording(s)

Learn why LENA hides data, how to check hidden recordings, and what to do if you believe data was hidden in error.

    Click to jump to topic:
    Why does LENA hide data?
    How can I check the hidden data?
    When is it ok to unhide data?
    How to unhide data

    Why does LENA hide data?

    LENA excludes data from reports when:
    • Any child has two recordings in a calendar week, for any reason. 
    • Recording date is before group was created. 
    • Recording is received after a group has been closed for two weeks or more.
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    These rules preserve the weekly feedback cycle. They remove bad data, such as accidental recordings or an attempt to "make up" a recording when a child was absent. They maintain accurate LENA Day counts and Session Prep instructions, and they avoid making changes to closed groups' reports.

    How can I check the hidden data?

    If you believe good data may have been hidden, check the Recordings list for the impacted child(ren). 
    1. On the Group screen, click the Children tab.
    2. Click the name of a child whose data you suspect is hidden.
    3. Click the Recordings tab.
    4. Scan the list for hidden recordings in the current group.
    5. Compare the dates of hidden and reported recordings to understand why data is hidden, and whether it should be made visible.

    Unsure how to interpret the Recordings list? LENA Support can help. Send the group ID and a description of the problem.

    When is it ok to unhide these recordings?

     

    ⚠️ Do not unhide a "make up" recording from an absent child.

    Remind the teacher that the LENA Grow report reflects the language environment for  the children present on that day. A make up is not valid. The absent child can participate on the next scheduled LENA Day.

     
    There are really only three good reasons to unhide what LENA hid:

    1. Room made a "do over" or replacement LENA Day.

    The whole class recorded twice in a week because the regularly scheduled LENA Day was atypical (substitute teachers, very few children attended, mid-day weather closure, field trip...) and they wanted a more representative report. The "do over" is automatically hidden. Your program will need to:
    1. Hide each child's recording from the atypical day to remove it from reports.
    2. Unhide each child's recording from the replacement day. 

      💡 To avoid this situation, hide the atypical day before processing the replacement day.

      2. Room had to modify the weekly schedule.

      To accommodate a deadline, holiday, staff vacation, or similar, the coach and teacher planned a second LENA Day and coaching session in the same week. More on schedule changes here. 

      ⚠️ Teacher must have a coaching session between the two LENA Days.

      Progress does not come from recording – it comes from reflecting on data, setting goals, and identifying strategies. 

      If coaching did not occur before the later LENA Day, do not unhide it.

      3. Wrong recordings were auto-hidden.

      In rare cases, the rules may mistakenly hide actual LENA Days. If this occurs, contact LENA Support with the group ID and a description of the issue for help correcting the reports.
      Example scenarios where "good" data may be hidden and "bad" data displayed:
      • Child is incorrectly assigned to a Thursday group. He records on Tuesday with his real classroom. His Tuesday data is associated with the Thursday group. Thursday's real LENA Day will be hidden.
      • Child's device wasn't charged, so she used one from another room whose LENA Day is later in the week. No one reassigned the device to her before processing. The data goes to the assigned child in the other room. The other room's real data will be hidden when it comes in.
      • A device contains two recordings: the actual LENA Day and a shorter accidental recording from the next morning. If the shorter recording processes first, it is mistakenly identified as the LENA Day, causing the actual LENA Day data to be hidden.

      How to unhide data so it displays on LENA reports

      If appropriate, the account owner can unhide each recording that belongs to real LENA Days and hide each accidental recording, using the toggle on each child's Recordings list screen. The reports will update in 10-15 minutes.