Manage Device Assignments During the Grow Sequence

How to swap devices, add a second device, add a device to a new child, or deal with a problem device.

Device assignments can be adjusted mid-sequence by the Coach, Site Manager, or Account Owner. Here are some common situations and what to do. Click to jump:

New child added, needs a device.

Sometimes a child is added to the group after device assignments have been made, or even after the first LENA Day has occurred. No problem – the more the merrier!

After the new child has been added to the group: Choose a spare device and vest from your room kit. Assign the device to the new child (click into the Group, open Children tab, assign device). Write the child's name on the blank labels on the device and vest.

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Child wore wrong device.

Mix-ups happen! If you find out after processing, contact LENA Support with the details (site, group, date, wrong child, right child) and we'll move the data to the right child.

If you know about the swap before the devices are processed, simply swap or add assignments and then process the devices. 

1. Find and unassign the device from the child who did not wear it.
2. Click on the child who did wear the device, and assign that number.
3. Process device. 4. To prep for the next day, either assign device(s) back to the original child(ren) or simply relabel them to match the current assignments.

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Child's assigned device is not working on LENA Day morning.

If a device is not working on the morning of a LENA Day, assign a spare device so the child can participate, then troubleshoot the device later. Details here.

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Child moves to a different group during the sequence.

When the child is moved during the sequence, their device assignment comes along for the ride. If you have the physical device in hand, keep using it with the child. Otherwise,  unassign the device and then assign a new one just as you would for a new child.

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